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Frequently Asked Questions for RV Rental in Bend, OR

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Frequently Asked Questions

The following questions and responses pertain to Happy Campers RV Rentals policies and may not apply across all RV rental companies. If you do not see your question below please contact us for more information. 

All renters must be 25 years or older.

Not in Oregon! That said, a valid Driver’s License from all intended drivers is required at the time of departure.

*Please note: Select states require a non-commercial class B license to operate a class A or class C motorhome, either based on the motorhome’s GVWR or length. California requires a non-commercial class B license for motorhomes over 40’. Kansas, Maryland, North Carolina, Nevada, Pennsylvania, Texas, and Wyoming require a non-commercial class B license for motorhomes with a GVWR over 26,000 lb. Illinois requires a non-commercial class B license for motorhomes over 16,000 lb.

The price for an RV rental varies based on floor plan and season. The prices range from $145/night – $250/night with a 3-night rental minimum and $125 cleaning fee.

All rental packages come with 100 miles and 3 hours of generator usage per night. The rentals also include an extensive walk-thru with our staff, guided test drive, full tank of gas, complimentary amenities, and RV Starter Kit (RV specific toilet paper, sewage hose, water hose, pressure regulator, 30-15 Electrical adaptor, toilet chemicals.)

*Insurance is not included.

Mileage and generator usage are calculated at the end of your adventure. Additional mileage is 0.39¢ per mile and additional generator usage is $3 per hour.

Yes, and as a renter, you have a few options:

1st Option (recommended): Contact your auto insurance provider and request that they extend coverage to an RV Rental. Happy Campers RV Rentals will need to be listed as an additional insured with coverage of 100/300/500 for the duration of your rental. If your auto insurance provider approves your request, Happy Campers will provide you with the remaining RV information upon confirmation of your rental.

2nd Option: Purchase insurance directly through our insurance carrier, MBA Insurance, via their website or upon arrival at our office the day of reservation. Rental insurance purchased through MBA Insurance has a state minimum coverage with a $1000 deductible. The average charge per day is $27.00.

Yes, a $1200 refundable deposit is required to reserve your RV. This deposit also acts as a security/damage deposit throughout your rental. Deposits are refunded within 10 days after your return, to the card originally charged.

The actual cost of the rental will need to be paid the day of departure. Payment can be made by credit card, cashier’s check, money order, personal check (paid at least two weeks before departure date), or cash.

Cancellations that are made more than twenty-one (21) days prior to arrival date will receive a refund of the balance paid, minus transaction fees, on behalf of your original reservation transaction.

Happy Campers Cancellation Policy

Driving an RV is similar to driving a large SUV; it isn’t difficult, it’s just different. Extra care is expected when driving an RV. However, to ensure you are comfortable, our RV experts will accompany you during a test drive prior to your departure.

Yes, however, delivery will incur an additional fee. Please work with our rental staff during the reservation process to arrange your RV rental delivery.

Travel to Canada is allowed. Travel to Mexico is prohibited.

YES! We love music festivals and sponsor several of them throughout the year. However, Happy Campers RV Rental does not permit our vehicles from attending Burning Man. The alkaline dust (known as “Playa Dust”) stains vehicles and is nearly impossible to remove.

Yes, for $75 extra your pet can join you during your RV adventure. We do request that any pet odors and/or stains are removed prior to returning your rental.

*If evidence is found that a pet was on the inside of a rental without a pet fee applied, it will be deducted from your deposit.

No, Happy Campers is a family-friendly company and does not allow smoking of any kind in our rentals; it is strictly prohibited.

Towing is permitted with pre-written approval from Happy Campers RV Rentals, given the gross weight does not exceed the vehicle’s towing capacity and maximum weight limit.

Happy Campers allows the towing of boats and trailers only. We do not allow towing vehicles.

The number of occupants should not exceed the number of seat belts equipped in the rental.

Yes! You may park one vehicle, on our lot, free of charge. However, Beaver Coach Sales and Happy Campers are not responsible for any damage or theft. Our entrance gates are locked after business hours, but your vehicle will remain accessible 24/7 (use Murray Rd after hours.)

No, we do not allow roof storage nor walking on the rooftops of our rental units. They are not equipped for the additional weight.

Pick up occurs on the day of your reservation; appointments can be made between 11am – 2pm. Please allow 1 – 1.5 hours for questions and walk-thru of your rental.

All rentals must be dropped off by 11:00 am, with a full tank of gas, to 62955 Boyd Acres Rd. Bend, OR 97701, unless prior arrangements have been made. Failure to return your rental in this condition will result in additional fees.

You may contact the Rentals Manager, Kristina at 855-388-5385.

What's Included in the Kitchen Kit?

Included in our Kitchen Kit are enough bowls, plates, and cups for 4, a spatula, several mixing spoons, a can opener, a variety of pots and pans, and a complete silverware set. Wash up with the sponge, tea towel, dishwashing liquid, and a drying rack!

What's Included in the Starter Kit?

Included in the Starter Kit are 4 rolls of RV specific Toilet Paper, a Sewage Hose, a Water Hose, a Pressure Regulator, a 15-30 AMP Electrical Adaptor, and Toilet Chemicals. Cruise on into your campsite with all the necessities for a seamless getaway!

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